Transparency at 1mind

Our Philosophy

We prioritize your ownership and control over your data

Our services are designed to facilitate the seamless, secure, and private import and export of your data as required.

We respect your privacy and will never sell your data

We oppose the misuse of bandwidth for marketing and the deceptive practices associated with it. We will not exploit your trust by selling your information or using it for advertising purposes.

We protect your data from unauthorized access

We will only disclose user communications or other non-public information when legally required by a warrant, subpoena, or court order.

We will inform you of government data requests

Unless prohibited by law or court order, we will notify you of any government requests for your information before disclosing it.

We maintain transparency about government requests and DMCA notices

We will actively update our transparency reports accordingly.

Warrant Canary Policy

Current and proposed legislation, including the US Patriot Act, allows for secret warrants, searches, and seizures of data, such as library records. Some of these laws impose criminal penalties for disclosing the existence of such warrants, searches, or seizures, preventing us from informing our users of events that could materially affect them.

1mind, AI Inc. its principals and employees will comply with such warrants and their associated confidentiality requirements as required.

To maintain transparency, we will update our transparency reports accordingly when new requests are issued.

Transparency report (last update July 2024)

In 2024, we issued our inaugural transparency report to offer significant insights into the landscape of government requests involving 1mind. Our goal is to provide users with enhanced visibility regarding the types of law enforcement inquiries we receive about them. The report includes an overview detailing the nature of these requests, our response rate, and the prevalence of non-disclosure orders.

We trust that our transparency report will reassure you of 1mind's commitment to your privacy and protection.

Government requests

Account data requests

• For the year to date period in 2024, we have received 0 requests for user information.

Non-disclosure orders

• For the year to date period in 2024, we have received 0 requests for account information accompanied by non-disclosure orders.

FAQs

What approach does 1mind use when developing products? 

1mind employs a privacy-by-design approach, acting as the gatekeeper for the information we collect. This enables us to better scrutinize government requests and detect any attempts to access any user related information.

What is a government request anyways? 

A government request, for the purposes of this report from 1mind, refers to instances when a government seeks user information from us. Governments may request information from software companies like ours, such as user account details to assist in their investigations.

When does 1mind respond to a government request? 

Government requests can vary and be formally issued or informal. We do not disclose user information solely based on a government request. All requests must be lawful and supported by official documentation such as a subpoena, court order, or other valid legal processes before 1mind will comply. We also notify users prior to disclosing their information, unless prohibited by law or if doing so could pose a risk of injury or death. 

Does this report include every government request you’ve ever received? 

Yes, this report includes all data requests we have received.

Will you release reports like this in the future? 

We are committed to maintaining a high level of transparency regarding government requests to preserve our customers’ trust. Therefore, we will continue to provide updated reports regularly.